Return Policy

If you wish to apply the legal return period of 14 days, and wish to get a full refund,  you may not use the products.

The products must be returned in new condition, including accessories and in the original packaging.
If you use the legal return period and the conditions are met, the full purchase amount will be reimbursed.
If the return conditions are not met, a lower amount can be reimbursed.
If the product is defective or damaged, there will be no refund.

You can report your return and request the return address via

The return address is:
Fangel Bygade 20
5260 Odense S

Please enclose the invoice (which you received by email) in the shipping box or enclose a note with your name and order number.

Shipping costs and risk of loss or damage will be borne by the sender.
We recommend that you choose an appropriate shipping method.

If you return products from a country outside the European Union, make sure you send them as return goods. Otherwise, import duties and VAT may be charged. We will not bear those costs. If we have to pay such costs, they will be deducted from the amount to be refunded.